Terms and Conditions
General terms and conditions of Dr. Louise Cuveele BV:
Rue de l'Arbre Bénit 113, 1050 Ixelles, Belgium
info@cuveelesclinic.be
+32 456 79 31 11
BE 0803.189.197
These terms apply to all treatment agreements between Dr. Louise Cuveele BV and clients, executed by associated or freelance medical and aesthetic consultants, as long as the activities are within the clinic's scope. The terms are always available upon request and can be sent to clients free of charge.
General terms and conditions of Dr. Louise Cuveele BV:
Rue de l'Arbre Bénit 113, 1050 Ixelles, Belgium
info@cuveelesclinic.be
+32 456 79 31 11
BE 0803.189.197
These terms apply to all treatment agreements between Dr. Louise Cuveele BV and clients, executed by associated or freelance medical and aesthetic consultants, as long as the activities are within the clinic's scope. The terms are always available upon request and can be sent to clients free of charge.
Definitions
Dr. Louise Cuveele BV: Practice for aesthetic treatments and/or the independent medical practitioners working there.
Cuveele's Clinic: The commercial name of Dr. Louise Cuveele BV.
Treatment agreement: Any agreement between Dr. Louise Cuveele BV and a client concerning a treatment.
Client: The counterparty of Dr. Louise Cuveele BV when entering into an agreement.
Treatment: All medical and aesthetic treatments performed at Dr. Louise Cuveele BV.
Website: The website of Dr. Louise Cuveele BV, www.cuveelesclinic.com.
Personal data: Data related to the client including name, address, telephone number, email address, sex, date of birth and language.
Medical data: Medical information about the client required to perform the treatment. Medical data is provided by the client itself or stored by Dr. Louise Cuveele BV during appointment.
Digital identifiers: Data related to the client's online presence on the website such as IP-address, operating system, device settings, time of website visit, visited website pages.
Dr. Louise Cuveele BV: Practice for aesthetic treatments and/or the independent medical practitioners working there.
Cuveele's Clinic: The commercial name of Dr. Louise Cuveele BV.
Treatment agreement: Any agreement between Dr. Louise Cuveele BV and a client concerning a treatment.
Client: The counterparty of Dr. Louise Cuveele BV when entering into an agreement.
Treatment: All medical and aesthetic treatments performed at Dr. Louise Cuveele BV.
Website: The website of Dr. Louise Cuveele BV, www.cuveelesclinic.com.
Personal data: Data related to the client including name, address, telephone number, email address, sex, date of birth and language.
Medical data: Medical information about the client required to perform the treatment. Medical data is provided by the client itself or stored by Dr. Louise Cuveele BV during appointment.
Digital identifiers: Data related to the client's online presence on the website such as IP-address, operating system, device settings, time of website visit, visited website pages.
Deviations
Deviations from these terms are only valid if explicitly agreed upon in writing by Dr. Louise Cuveele BV. The client waives the applicability of their general terms.
Deviations from these terms are only valid if explicitly agreed upon in writing by Dr. Louise Cuveele BV. The client waives the applicability of their general terms.
Commitment of effort
All treatments performed by medical practitioners are classified as medical treatments. The doctor has an obligation of effort, not an obligation of result. Aesthetic consultants, employees, and managers are obligated to perform treatments to the best of their knowledge and ability, without guaranteeing specific results.
Dr. Louise Cuveele BV will execute the treatment agreement to the best of its knowledge and ability, following good craftsmanship standards. Dr. Louise Cuveele BV has the right to outsource specific tasks to third parties if necessary for proper execution. Client consent is not required.
All treatments performed by medical practitioners are classified as medical treatments. The doctor has an obligation of effort, not an obligation of result. Aesthetic consultants, employees, and managers are obligated to perform treatments to the best of their knowledge and ability, without guaranteeing specific results.
Dr. Louise Cuveele BV will execute the treatment agreement to the best of its knowledge and ability, following good craftsmanship standards. Dr. Louise Cuveele BV has the right to outsource specific tasks to third parties if necessary for proper execution. Client consent is not required.
Confidentiality
Dr. Louise Cuveele BV maintains confidentiality about medical data towards third parties not involved in the execution of the assignment. This duty of confidentiality does not apply if the law requires disclosure of certain information. Dr. Louise Cuveele BV may use medical data for statistical or presentation purposes, ensuring it is not traceable to the individual client. Personal data and digital identifiers can be used for analyzing website page visits and clicking behavior.
Dr. Louise Cuveele BV maintains confidentiality about medical data towards third parties not involved in the execution of the assignment. This duty of confidentiality does not apply if the law requires disclosure of certain information. Dr. Louise Cuveele BV may use medical data for statistical or presentation purposes, ensuring it is not traceable to the individual client. Personal data and digital identifiers can be used for analyzing website page visits and clicking behavior.
Loss or damage of clients' property
Dr. Louise Cuveele BV is not liable for damage to or loss of clients' property. Clients must take care to prevent damage or loss of their belongings.
Dr. Louise Cuveele BV is not liable for damage to or loss of clients' property. Clients must take care to prevent damage or loss of their belongings.
Prepayment, cancellation and no-show policy
Appointments must be prepaid by the client if requested by Dr. Louise Cuveele BV; otherwise, payment is due after the treatment. If a consultation or treatment appointment is canceled 24 hours or less in advance, or when the client does not show up at the time of the appointment (no-show), a minimum administrative fee of €50 will be charged. Additional costs may be charged, but clients will be informed in advance.
Appointments must be prepaid by the client if requested by Dr. Louise Cuveele BV; otherwise, payment is due after the treatment. If a consultation or treatment appointment is canceled 24 hours or less in advance, or when the client does not show up at the time of the appointment (no-show), a minimum administrative fee of €50 will be charged. Additional costs may be charged, but clients will be informed in advance.
Force majeure
Circumstances not attributable to Dr. Louise Cuveele BV preventing task execution include unforeseeable personnel shortages, a general lack of necessary materials or services, unforeseeable supplier delays, transportation issues, or flight changes. These circumstances are considered force majeure if they make task execution impossible or unreasonably difficult. If such circumstances occur after Dr. Louise Cuveele BV should have fulfilled its obligations, the clinic still has the right to invoke force majeure. During force majeure, Dr. Louise Cuveele BV's obligations are suspended. If the period exceeds three months, both parties have the right to terminate the agreement without compensation. If Dr. Louise Cuveele BV has partially fulfilled its obligations before force majeure, it can invoice the fulfilled part separately.
Circumstances not attributable to Dr. Louise Cuveele BV preventing task execution include unforeseeable personnel shortages, a general lack of necessary materials or services, unforeseeable supplier delays, transportation issues, or flight changes. These circumstances are considered force majeure if they make task execution impossible or unreasonably difficult. If such circumstances occur after Dr. Louise Cuveele BV should have fulfilled its obligations, the clinic still has the right to invoke force majeure. During force majeure, Dr. Louise Cuveele BV's obligations are suspended. If the period exceeds three months, both parties have the right to terminate the agreement without compensation. If Dr. Louise Cuveele BV has partially fulfilled its obligations before force majeure, it can invoice the fulfilled part separately.
Client identification
Clients must provide the necessary information and cooperation for the treatment agreement execution to the best of their knowledge. This includes showing identification if requested. Clients must always be able to identify themselves with a legally recognized ID at Dr. Louise Cuveele BV's request. If a client cannot show ID upon request, Dr. Louise Cuveele BV can suspend the treatment agreement.
Clients must provide the necessary information and cooperation for the treatment agreement execution to the best of their knowledge. This includes showing identification if requested. Clients must always be able to identify themselves with a legally recognized ID at Dr. Louise Cuveele BV's request. If a client cannot show ID upon request, Dr. Louise Cuveele BV can suspend the treatment agreement.
Improper or disrespectful behaviour
Termination or suspension of the treatment agreement is possible if the client behaves improperly or disrespectfully towards Dr. Louise Cuveele BV, its employees, volunteers, or fellow clients.
Termination or suspension of the treatment agreement is possible if the client behaves improperly or disrespectfully towards Dr. Louise Cuveele BV, its employees, volunteers, or fellow clients.
Liability
Dr. Louise Cuveele BV's liability for direct or consequential damage, to the extent covered by its liability insurance, is limited to the insurance payout. If the insurer does not compensate or the damage is not covered, Dr. Louise Cuveele's liability is limited to the invoice amount. Claims for liability compensation expire one year after the damage-causing event.
Dr. Louise Cuveele BV is not liable for damage covered by insurance (e.g., travel or cancellation insurance, health insurance), nor for damage suffered by clients in their professional or business activities (including missed workdays or delayed arrival at the workplace).
Dr. Louise Cuveele BV's liability for direct or consequential damage, to the extent covered by its liability insurance, is limited to the insurance payout. If the insurer does not compensate or the damage is not covered, Dr. Louise Cuveele's liability is limited to the invoice amount. Claims for liability compensation expire one year after the damage-causing event.
Dr. Louise Cuveele BV is not liable for damage covered by insurance (e.g., travel or cancellation insurance, health insurance), nor for damage suffered by clients in their professional or business activities (including missed workdays or delayed arrival at the workplace).
Complaints
Complaints about work or invoices must be reported in writing within 30 days of discovery, but no later than three months after work completion. A complaint does not suspend the client's payment obligation. If a complaint is justified and rectification is possible, Dr. Louise Cuveele BV will perform the agreed-upon work.
Complaints about work or invoices must be reported in writing within 30 days of discovery, but no later than three months after work completion. A complaint does not suspend the client's payment obligation. If a complaint is justified and rectification is possible, Dr. Louise Cuveele BV will perform the agreed-upon work.
Belgian law
Belgian law applies to all agreements between clients and Dr. Louise Cuveele BV. Disputes related to the agreement are settled by the competent court in the district where Dr. Louise Cuveele BV operates.
Belgian law applies to all agreements between clients and Dr. Louise Cuveele BV. Disputes related to the agreement are settled by the competent court in the district where Dr. Louise Cuveele BV operates.
Privacy Policy
We value your privacy and aim to inform you in this policy how we collect, maintain, and process your data. All data collected is processed within Belgium under European legislation, ensuring your privacy is protected.
We value your privacy and aim to inform you in this policy how we collect, maintain, and process your data. All data collected is processed within Belgium under European legislation, ensuring your privacy is protected.
What data do we collect?
Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.
Forms: We collect your name, first name, email address, phone number, IP address, date/time, preferred language, birth date and postal code via web forms to contact you and respond to inquiries. Data is stored in a database and can be accessed, modified, or deleted upon request.
User experience: Essential cookies are used for optimal navigation and browsing experience. Detailed cookie lists can be found in your web browser, where you can choose which to disable.
Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.
Forms: We collect your name, first name, email address, phone number, IP address, date/time, preferred language, birth date and postal code via web forms to contact you and respond to inquiries. Data is stored in a database and can be accessed, modified, or deleted upon request.
User experience: Essential cookies are used for optimal navigation and browsing experience. Detailed cookie lists can be found in your web browser, where you can choose which to disable.
User rights
You have the following rights:
Access your data and its processing
Modify your data
Be forgotten and have data deleted from databases
Withdraw consent
Temporarily halt data processing
Data portability to another controller
Disable automatic profiling
You can file a complaint with the Privacy Commission if you believe your data is collected and processed unlawfully. Complaints can be filed via the Data Protection Authority's website.
You have the following rights:
Access your data and its processing
Modify your data
Be forgotten and have data deleted from databases
Withdraw consent
Temporarily halt data processing
Data portability to another controller
Disable automatic profiling
You can file a complaint with the Privacy Commission if you believe your data is collected and processed unlawfully. Complaints can be filed via the Data Protection Authority's website.
Cookies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.